Please remember that our products are not drugs, nor are they a replacement for drugs and are not meant to treat, cure or prevent disease. Our products contain wholesome food ingredients, which support a safe and gradual but significant change, without drugrelated side effects. As part of a healthy lifestyle, the results you desire may occur gradually. We encourage you to use our products together with the four pillars of health taught in the science of Nutritional Immunology, which empowers people to improve their lifestyle by: (1) making balanced wholesome food choices, (2) staying positive and happy, (3) exercising daily, and (4) getting sufficient sleep.

The sediment in question is ginseng, which is a primary ingredient in the ‘to Think’ beverage. This is normal. Our process involves cleaning, blending, and filtering the ginseng to maintain quality standards. While minimal sediment may remain, rest assured it is solely ginseng. 

To ensure that you will have a worry-free experience when using our products, we are sharing our standard protocol in serving and promoting Beauty Essentials, Hone Care, Supplements, and Botanical Beverages products with a 3-month shelf life.

The Orchestra packaging has been upgraded to new liquid stick packs, which improves convenience, and reduces waste. The Orchestra formula remains unchanged, the serving size remains the same (10ml), and the box still includes two packets of all 8 flavors: Jasmine, Kumquat, Cinnamon, Lime, Peppermint, Peach, Strawberry, and Mixed Fruit. 

Maltodextrin is made from corn, potato, wheat, rice, or tapioca starch. It serves as a minor filler in our products. The maltodextrin we use is from non-GMO plants. Starches like corn starch are frequently used in home cooking to thicken foods such as sauces or soups.

Blood glucose levels are not only affected by our food, but by multiple other factors, such as:

• Quantity of product consumed and other foods taken at the same time

• Levels of exercise

• Amount of dietary fiber

• Timing of meals

• Types of medication

• Severity of diabetes

If you would like to learn more, we encourage them to read our articles EEW 2024 01-03 and EEW 2022 10-12

If a Distributor is dissatisfied for any reason with any E. EXCEL product, the Distributor may return the product for a refund by obtaining a Return Merchandise Authorization (“RMA”) number from E. EXCEL Distributor Services Department within 30 days of the date of purchase. The Personal Commission Volume associated with the products that are returned will be deducted from the returning Distributor’s PCV and any commissions paid to Upline Distributors. Shipping and handling charges are not refundable, and the Distributor is also responsible for return shipping and handling charges. 

The E. EXCEL product return policy includes all E. EXCEL products. The return policy does not apply to sales tools and literature. 

According to our policy, if you don’t meet the requirement to maintain a minimum of 100 CV on your monthly subscription order, your account status will be automatically changed in the following month.